Accessing a SmartRoom
This section contains frequently asked questions about SmartRoom access and accessing documents and folders within a SmartRoom.
- Why do I need to keep accepting the confidentiality agreement every time I go to the deal I was invited to?
- I haven't received any emails, and I was supposed to be invited to a deal. What’s wrong?
- I don't see the deal I was invited to, or was supposed to be invited to. Why not?
- When I try to access my deal list the system prompts me to login each time. Is this necessary?
- If I have multiple deals, can I use the same password for all of them?
- How do I get to the documents?
- The deal I was invited to is not listed on my user welcome page. Why not?
- How do I get access to a deal?
- Who controls the deal?
- How do I download Excel and other Office file types?
- Can I see a list of all the documents, outside of the folder structure?